COMMUNICATION
Effective communication is critical in achieving productivity and maintaining strong, lasting working relationships in classrooms and workplaces. Such skills also aid in all aspects of life – from professional life to personal life. Good communication skills are essential to allow others and yourself to comprehend information more accurately and quickly.
Throughout an SMU-X course, students get to practice their communication skills with their peers, faculty and industry partner. Within each project team, students will need to communicate effectively their ideas as they analyse root causes and brainstorm solutions to their project challenge. Students also demonstrate flexibility as they adapt readily to feedback from their peers, faculty or industry partners. Students learn to also learn to interact with industry partner in a professional manner and seek to clarify any doubts. Thereafter, they will present their final recommendation to their faculty and industry partner.
Why is this important?
In classrooms and workplaces (and relationships), communication is key for work to progress. Having good and effective communication will help raise efficiency and quality of work output, and the achievement of goals and objectives.
Communication flow is very important in workplaces. Employees feels secure when they are receiving truthful and updated information from the management. Employees also want to be able to share ideas, viewpoints and concerns within the organisation.
In classrooms, good communication helps make learning easier, achieves learning goals, opportunities for expanded learning, builds the relationship between the student and teacher and creates an overall positive learning experience for all.
Tips on how we can cultivate these knowledge and skills
- Be a good active listener – pay attention to what others are saying and clarify uncertainties to reduce miscommunication and expectations
- Respect other people opinions and acknowledge that you have considered their viewpoints. Such actions will lead to more honest and meaningful conversations
- Communicate in a concise and succinct manner – too much rambling or speaking excessively will lead to confusion and loss of focus