Professional Mediation Skills

After successfully completing this course, students will

1. Explain facilitative mediation and the purpose of each stage in the process
2. Explain the different approaches to mediation and when each might be appropriate
3. Apply the skills and techniques in communication, negotiation, and mediation
4. Reflect meaningfully on the practical experience and analyze how the experience relates to conflict resolution theories
5. Research and critically discuss some current issues in conflict resolution and effectively present (orally and in writing) your research findings