Managing Process Improvement

Students will be trained in Six Sigma to the level of Greenbelt and will achieve certification of their Green Belt status by SMU. After taking this course, students will achieve the following learning outcomes (LOs). Be able to:

• LO1: Answer questions about Lean and Six Sigma approaches to process improvement, including DMAIC (Design, Measure, Analyze, Improve, Control), related change and project management, as well as organizational deployment
• LO2: Analyze and solve problems in the context of process improvement
• LO3: Collaborate effectively with team and client to manage process improvement projects
• LO4: Communicate effectively in the context of process improvement
• LO5: Plan and act for personal growth and development
• LO6: Persevere and recover quickly in the face of disruptions and challenges