Imagine the following scenario: A Singaporean mediator is asked to mediate a professional negligence dispute. The plaintiff is based in Indonesia, the defendant accounting firm is in the Netherlands, and the defendant's insurer has its headquarters in the United States. All agree to attend mediation in Singapore. The preliminary discussions and meetings, however, take place via email and video-conference with all parties in their home countries. The mediation occurs and the parties reach a settlement, which the parties' legal representatives draft into contractual form.
This course aims to equip students with the necessary skills to become effective and empathetic managers of people in dynamic multicultural environments. In the course, students will learn analytical frameworks that will enable them to gain deeper understanding of existing problems to do with inequality and diversity in contemporary Asian societies. The course will also help students to identify their personal cultural intelligence based on self-reflective assessment tools.
